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How to claim your policy?
GENERAL INSURANCE POLICY
How to claim risks of fire, burglary, flood and other risks?

Report the claim in maximum 5x24 hours after the incident.
* List of Claim Documents
Documents
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Fire |
Burglary |
Flood |
Civil Commotion
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Earthquake
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Member Card/Insurance Policy
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√ |
√ |
√ |
√ |
√ |
Copy of the Insured’s National ID Card
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√ |
√ |
√ |
√ |
√ |
Minutes of Incident from local Village/Sub-district/Police
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√ |
√ |
√ |
√ |
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List of Items and Items Price Estimation
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√ |
√ |
√ |
√ |
√ |
Construction Layout/Building Structure
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√ |
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√ |
Surat Keterangan Dinas BMG
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√ |
MOTOR VEHICLE INSURANCE POLICY
How to claim damage/Partial Loss?

Report the claim in maximum 5x24 hours after the incident.
* List of Claim Documents
Documents
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Partial Loss
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Total Loss
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Theft |
Third Party’s Liability
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Member Card/Insurance Policy
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√ |
√ |
√ |
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Copy of the Driver’s Driving License
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√ |
√ |
√ |
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Copy of the Insured’s National ID Card
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√ |
√ |
√ |
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Motor vehicle’s Registration Number
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√ |
√ |
√ |
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Original of the Motor vehicle’s Certificate of Ownership & Invoice
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√ |
√ |
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Stamped Duty Chronology of the Incident
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√ |
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Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card
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√ |
Stamped Duty Third Party’s Statement Letter of Settlement/Claim
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Police Report
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√ |
√ |
How to claim Total Loss?

Report the claim in maximum 5x24 hours after the incident.
* List of Claim Documents
Documents
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Partial Loss
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Total Loss
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Theft |
Third Party’s Liability
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Member Card/Insurance Policy
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√ |
√ |
√ |
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Copy of the Driver’s Driving License
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√ |
√ |
√ |
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Copy of the Insured’s National ID Card
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√ |
√ |
√ |
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Motor vehicle’s Registration Number
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√ |
√ |
√ |
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Original of the Motor vehicle’s Certificate of Ownership & Invoice
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√ |
√ |
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Stamped Duty Chronology of the Incident
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√ |
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Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card
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√ |
Stamped Duty Third Party’s Statement Letter of Settlement/Claim
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√ |
Police Report
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√ |
√ |
How to claim theft?

Report the claim in maximum 5x24 hours after the incident.
* List of Claim Documents
Documents
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Partial Loss
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Total Loss
|
Theft |
Third Party’s Liability
|
Member Card/Insurance Policy
|
√ |
√ |
√ |
|
Copy of the Driver’s Driving License
|
√ |
√ |
√ |
|
Copy of the Insured’s National ID Card
|
√ |
√ |
√ |
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Motor vehicle’s Registration Number
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√ |
√ |
√ |
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Original of the Motor vehicle’s Certificate of Ownership & Invoice
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√ |
√ |
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Stamped Duty Chronology of the Incident
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√ |
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Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card
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√ |
Stamped Duty Third Party’s Statement Letter of Settlement/Claim
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√ |
Police Report
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√ |
√ |
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