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Claim Procedure

How to claim your policy?

GENERAL INSURANCE POLICY

How to claim risks of fire, burglary, flood and other risks?

Report the claim in maximum 5x24 hours after the incident.


* List of Claim Documents

Documents
Fire Burglary Flood Civil Commotion
Earthquake
Member Card/Insurance Policy
Copy of the Insured’s National ID Card
Minutes of Incident from local Village/Sub-district/Police

List of Items and Items Price Estimation
Construction Layout/Building Structure



Surat Keterangan Dinas BMG




 

MOTOR VEHICLE INSURANCE POLICY

How to claim damage/Partial Loss?

 

Report the claim in maximum 5x24 hours after the incident.


* List of Claim Documents

Documents
Partial Loss
Total Loss
Theft Third Party’s Liability
Member Card/Insurance Policy

Copy of the Driver’s Driving License

Copy of the Insured’s National ID Card

Motor vehicle’s Registration Number

Original of the Motor vehicle’s Certificate of Ownership & Invoice


Stamped Duty Chronology of the Incident



Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card



Stamped Duty Third Party’s Statement Letter of Settlement/Claim



Police Report


 

How to claim Total Loss?

 

Report the claim in maximum 5x24 hours after the incident.


* List of Claim Documents

Documents
Partial Loss
Total Loss
Theft Third Party’s Liability
Member Card/Insurance Policy

Copy of the Driver’s Driving License

Copy of the Insured’s National ID Card

Motor vehicle’s Registration Number

Original of the Motor vehicle’s Certificate of Ownership & Invoice


Stamped Duty Chronology of the Incident



Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card



Stamped Duty Third Party’s Statement Letter of Settlement/Claim



Police Report


 

How to claim theft?

 

Report the claim in maximum 5x24 hours after the incident.


* List of Claim Documents

Documents
Partial Loss
Total Loss
Theft Third Party’s Liability
Member Card/Insurance Policy

Copy of the Driver’s Driving License

Copy of the Insured’s National ID Card

Motor vehicle’s Registration Number

Original of the Motor vehicle’s Certificate of Ownership & Invoice


Stamped Duty Chronology of the Incident



Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card



Stamped Duty Third Party’s Statement Letter of Settlement/Claim



Police Report


 

 

 

 
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