Claim Procedure - Aswata Asuransi Terpercaya

How to claim risks of fire, burglary, flood and other risks?

klaim general

Report the claim in maximum 5x24 hours after the incident.

* List of Claim Documents

Documents	Fire	Burglary	Flood	Civil Commotion	Earthquake
Member Card/Insurance Policy	√	√	√	√	√
Copy of the Insured’s National ID Card	√	√	√	√	√
Minutes of Incident from local Village/Sub-district/Police	√	√	√	√
List of Items and Items Price Estimation	√	√	√	√	√
Construction Layout/Building Structure	√				√
Surat Keterangan Dinas BMG					√

How to claim damage/Partial Loss?

polis kendaraan

Report the claim in maximum 5x24 hours after the incident.

* List of Claim Documents

Documents	Partial Loss	Total Loss	Theft	Third Party’s Liability
Member Card/Insurance Policy	√	√	√
Copy of the Driver’s Driving License	√	√	√
Copy of the Insured’s National ID Card	√	√	√
Motor vehicle’s Registration Number	√	√	√
Original of the Motor vehicle’s Certificate of Ownership & Invoice		√	√
Stamped Duty Chronology of the Incident			√
Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card				√
Stamped Duty Third Party’s Statement Letter of Settlement/Claim				√
Police Report			√	√

total-loss

Report the claim in maximum 5x24 hours after the incident.

* List of Claim Documents

Documents	Partial Loss	Total Loss	Theft	Third Party’s Liability
Member Card/Insurance Policy	√	√	√
Copy of the Driver’s Driving License	√	√	√
Copy of the Insured’s National ID Card	√	√	√
Motor vehicle’s Registration Number	√	√	√
Original of the Motor vehicle’s Certificate of Ownership & Invoice		√	√
Stamped Duty Chronology of the Incident			√
Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card				√
Stamped Duty Third Party’s Statement Letter of Settlement/Claim				√
Police Report			√	√

theft

Report the claim in maximum 5x24 hours after the incident.

* List of Claim Documents

Documents	Partial Loss	Total Loss	Theft	Third Party’s Liability
Member Card/Insurance Policy	√	√	√
Copy of the Driver’s Driving License	√	√	√
Copy of the Insured’s National ID Card	√	√	√
Motor vehicle’s Registration Number	√	√	√
Original of the Motor vehicle’s Certificate of Ownership & Invoice		√	√
Stamped Duty Chronology of the Incident			√
Copy of Third Party’s Driving License, Motor vehicle Registration Number & National ID Card				√
Stamped Duty Third Party’s Statement Letter of Settlement/Claim				√
Police Report			√	√

How to Claim Your Policy?